Downgrading a service in your bundle may result in loss of bundle discount. Fix connection problems, manage your login details and connect to Wi-Free. Limited Edition Bigger bundle + Movies: New customers only. When you sign up for a TV and broadband bundle, you get home phone included. 08 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30-day period. M100 Fibre Broadband: New customers only. Maximum 5 compatible devices per account can watch TV, and only 2 devices can stream at any one time. This should be more than enough to meet the needs of busier households who enjoy streaming film, TV and music via the internet, regularly play games online and even watch 4K TV on a regular basis. Hot. If you have an issue with your broadband, TV, phone or mobile service you can run a test online via our Service status page. To contact us during this time you can use one of the below options. Check services in your area Learn about any faults or maintenance that might be affecting your broadband, TV, phone or mobile. Please include your Booking Reference Number, Last Name, First Name and phone contact details. Price includes line rental (£19 a month). Fair usage policy applies. If you cancel your service during your minimum term an early disconnection fee will apply. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at virginmedia.com/callcosts. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. The UK’s fastest widely available broadband provider, Our fastest widely available average speeds are 9x faster than BT and Sky’s, http://www.virginmedia.com/shop/broadband/speeds, https://www.broadbandgenie.co.uk/broadband/providers#downloading. Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). Virgin Media reserves the right to withdraw this offer at any time. For the full terms and conditions please click here. Virgin Media reserves the right to withdraw this offer at any time. We use this and personal information related to the service in accordance with our privacy policy, a copy of which can be found here. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Downgrading a service in your bundle may result in loss of bundle discount. Virgin Media reserves the right to withdraw this offer at any time. For more information, do check out our Virgin Media customer service numbers page. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. If you take broadband and mobile services from us, you will receive separate bills for your broadband and mobile services. If you cancel your service during your minimum term an early disconnection fee will apply. Registration required. M600 Fibre Broadband only available as part of a package. A second and third WiFi pod is only available to customers following assessment of the WiFi performance inside the registered account address. You must provide an email address when you sign-up. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Unlimited devices, after the first 15 devices will need to be registered via f-secure. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Bigger Oomph bundle + Sports: New customers only. If you cancel your service during your minimum term an early disconnection fee will apply. Virgin Media reserves the right to withdraw this offer at any time. Its headquarters are at Green Park in Reading, England. Mixit TV, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. All calls are subject to a call connection fee of 19p. M350 Fibre Broadband: New customers only. Refinance to the Virgin Money Reward Me Home Loan and get a little something back with our $3,000 cashback offer*. Broadband . If you cancel your service during your minimum term an early disconnection fee will apply. Hi n Virgin engineer has plugged my phone into the back of the broadband router. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Minimum term applies to your broadband service, check basket for details. If we can’t provide the date you've chosen we’ll deliver on the next available date and confirm this by email. Prices may increase at any time during the contract. The speed you need and no extra fees. Fair usage policy applies. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. If you upgrade any part of the service, standard pricing will apply to that upgrade but we will discuss this with you at the time. Promotion can be withdrawn at any time and is subject to stock availability. Maxit TV including Sky Sports and BT Sport in 4K Ultra HD, M200 Fibre Broadband (average download speed 213Mbps) and Talk Weekends. Charges apply outside of inclusive minutes. If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area – this is because you will be asking to cancel your services early. Talk More Evenings & Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Virgin Media may withdraw or amend the pricing if you change any part of your package. £27 a month for 18 months, standard pricing thereafter (currently £51). Bigger Oomph bundle + Sports: New customers only. If you cancel during your minimum term an early disconnection fee will apply. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. 3. pinned by moderators. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. Price includes line rental (£19 a month). Series Link+: Virgin TV 360, Virgin TV V6 and TiVo only. Home Phone guide . Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p a minute. Boxes require a HDMI cable to connect to your TV. Due to the impact of Coronavirus and the safety of our staff we are working remotely to support your enquiries regarding your travel package. 18 month minimum term. Virgin Media Connect app: Requires compatible iOS/Android mobile or tablet. If you cancel your service during your minimum term an early disconnection fee will apply. Virgin Media Broadband Prices. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store. Maxit TV, Sky Cinema in HD, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. How d Your price will not increase during the minimum period except for broadband only packages. Billing & Payment. We use this and personal information related to the service in accordance with our privacy policy, a copy of which can be found here. Price includes line rental (£19 a month). Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. M500 Fibre Broadband and Virgin Phone: New customers only. Got a need for speed? Downgrading a service in your bundle may result in loss of bundle discount. SIM: Separate contracts and terms and conditions apply to your broadband and mobile services. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Get in touch with the sales team directly for the most up to date prices and don’t forget to ask about their special deals and offers. £56 a month for 18 months, standard pricing thereafter (currently £56). You can cancel your Intelligent WiFi Plus service at any time, just give us 30 days’ notice. Not all services and apps are available via Search. Standard monthly pricing (currently £82 a month) applies from month 19. Maxit TV, Sky Cinema and Sky Sports (both in HD), M600 Fibre Broadband (average download speed 630Mbps) (available with M350 Fibre Broadband or M500 Fibre Broadband where M600 Fibre Broadband is not available) and Talk More Anytime. Virgin Media reserves the right to withdraw this offer at any time. Oops. Number transfer: Number transfer subject to availability. Broadband services delivered over telephone lines can be affected by radio interference inside your home. 18 months). View content on up to 5 registered devices. Minimum term applies to your broadband service, check basket for details. M600 only available as part of Ultimate Oomph bundle. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. In the event of conflicting pricing information, our Tariff Guide, which you can view at virginmedia.com/callcosts (or by requesting a copy) takes precedence. Virgin Media reserves the right to withdraw this offer at any time. Downgrading a service in your bundle may result in loss of bundle discount. Maxit TV, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. If you cancel your service during your minimum term an early disconnection fee will apply. Minimum term applies to your broadband service, check basket for details. Provides 500 inclusive anytime minutes of calls per rolling 30 day period to Polish and German geographic landlines and mobiles. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Further Legal Stuff applies – see virginmedia.com/legalstuff. Maxit TV, Sky Cinema in HD, M200 Fibre Broadband (average download speed 213Mbps) and Talk Weekends. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Maxit TV, M100 Fibre Broadband (average download speed 108Mbps), Talk Weekends and 5GB data SIM. Virgin Media reserves the right to withdraw this offer at any time. Experience varies by location and number of users. Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. Minimum term applies to your broadband service, check basket for details. Hot New Top. Gig1 Availability: Available in selected areas only – use our postcode checker to see if available in your area yet. Line Rental Saver: Is no longer available to new customers and existing customers renewing their existing Line Rental Saver. Home environment, device limitations, number of users and time of day may affect WiFi performance. M200 Fibre Broadband (average download speed at peak 213Mbps) and Talk Weekends. Any remaining balance will be applied to subsequent bills until the credit is used. £73 a month for 18 months. Virgin Media reserves the right to withdraw this offer at any time. When you take any services from us you will be committing to taking that service for a minimum amount of time (e.g. M50 Fibre Broadband: New customers only. Box Sets: Available to Full House (XL) / Maxit TV customers on TiVo/Virgin TV V6/Virgin TV 360 only. Virgin Media reserves the right to withdraw this offer at any time. Due to the impact of Coronavirus and the safety of our staff we are working remotely to support your enquiries regarding your travel package. If you’re not on a personal device, please see our help on private browsing Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. For details about how much it costs to call our team, view our calling costs page. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. 4K: 4K/UHD compatible. Excludes indirect access, dial-up internet, non-geographic numbers and special calls. Netflix: Netflix subscription required at extra cost. Minimum term applies to your broadband service, check basket for details. M600 Fibre Broadband: Ultimate Oomph customers only. Talk More Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers starting within the weekend (all day Saturday and Sunday) periods. Fastest, most reliable WiFi all around the home: fastest and most reliable WiFi signal from Pod/Hub to device. £68 a month for 18 months. Maxit TV, Sky Cinema and Sky Sports (both in HD), M600 Fibre Broadband (average download speed 630Mbps) (available with M350 Fibre Broadband or M500 Fibre Broadband where M600 Fibre Broadband is not available) and Talk More Anytime. Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. UK mobiles consist of numbers routed through the UK by a UK mobile operator. Choose your plan; Choose your number; VIP numbers ; ESIM for Apple watch; Get our app; Suggested . If you choose a paper bill, we may charge you an additional amount for this service, which we will tell you about when you request the change. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p a minute. You should check with your network operator for rates. Sky Cinema and Sky Entertainment UHD requires a V6 or Virgin TV 360 box and a 4K compatible TV/device with HDCP 2.2. Price includes line rental (£19 a month). Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Fair usage policy applies. £5 per month (except Ultimate Oomph and Gig1 customers, where it is included for no additional monthly charge). M100 Fibre Broadband (average download speed 108Mbps). Bigger bundle + Sports and Movies: New customers only. Virgin Media reserves the right to withdraw this offer at any time. We reserve the right to withdraw the offer at any time. £27.99 a month for 18 months, standard pricing thereafter (currently £51). † TV channel subject to regional variation. Promotion can be withdrawn at any time and is subject to stock availability. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Some platforms like Netflix and YouTube offer 4K, which can be viewed on your TV if you have a Virgin TV V6 box or Virgin TV 360 box. Customer will be required to call into our Fault Centres and Virgin Media agent will complete their assessment remotely. From £5.50 off broadband and TV bundle price a month for 18 months. "@type": "Organization", Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers starting within the weekend (all day Saturday and Sunday) periods. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Big + Drama and Docs Oomph bundle: New customers only. Terms and conditions apply. If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. One subscription per Virgin Media customer. ∆ Inclusive calls to landlines: Your inclusive landline calls are to UK numbers beginning 01, 02 and 03. Price includes line rental (£19 a month). Virgin Media £100 bill credit: The Virgin Media bill credit will be applied to your first bill. Price includes line rental (£19 a month). Virgin Media reserves the right to withdraw this offer at any time. Home Phone . Average speed is speed achievable by 50% of customers at peak times (8pm-10pm, Monday-Sunday), April 2018. £62 a month for 18 months, standard pricing thereafter (currently £62) Broadband only. We thank you for your patience during this time. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. External factors can affect speed. M500 Fibre Broadband: New customers only. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at virginmedia.com/callcosts. Intelligent WiFi Plus Service: Virgin Media customers only. If you cancel your service during your minimum term an early disconnection fee will apply. Intelligent WiFi Plus Service: Virgin Media customers only. New customers: £30 network installation fee where QuickStart is unavailable. Standard monthly pricing (currently £74 a month) applies from month 19. M200 Fibre Broadband: New customers only. M350 Fibre Broadband and Virgin Phone: New customers only. Full details of call charges/connection fees set out in our Tariff Guide at virginmedia.com/callcosts. Downgrading a service in your bundle may result in loss of bundle discount. This means you can get the most out of our awesome fast downstream speeds no matter how far you are from our cabinet and more people in the household can share the connection to do everything they love. £100 a month for 18 months. £27.99 a month for 18 months, standard pricing thereafter (currently £51). Talk Mobile £2: Available as an add-on with Talk Weekends, Talk More Weekends and Talk More Evenings and Weekends. What if I cancel or move home? Number of inclusive HD channels depends on package. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. If you cancel your service during your minimum term an early disconnection fee will apply. Big Oomph bundle: New customers only. Available to Virgin Fibre customers on max 7 registered devices. Bigger bundle + Sports: New customers only. Speed assumes equipment is at optimum speed & capacity, device limitations apply. Begin Application Log in to your business account. Premium add-ons such as Sky Cinema are available at extra monthly cost. "@context": "http://schema.org", If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Ring Back When Free: Availability depends on area. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Sky Sports HD channels: Sky Sports HD channels £7 a month when subscribing to Sky Sports SD channels. Further terms and conditions apply, see virginmedia.com for details. To minimize the risk of being without internet, arrange to be disconnected just after your Virgin Media connection starts. See sections below for more Legal Stuff. £52 a month for 18 months, standard pricing thereafter (currently £69). No cash or other alternative. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Minimum term applies to your broadband service, check basket for details. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. UK only. TiVo features: Music On Demand is not discoverable by the search function. Terms apply. £64 a month for 24 months. Only available on iOS 11 and above, and Android 5.0. If you cancel your service during your minimum term an early disconnection fee will apply. Gig1 Fibre Broadband (avg 1,104Mbps) is available in selected areas. Stream and download in UK only. Earn travel credits when you spend $20,000 or more on eligible flights Offer may not be used in conjunction with any other offer unless stated by Virgin Media. If you cancel your service during your minimum term an early disconnection fee will apply. That's pretty impressive, if we do say so ourselves. Moderator of r/VirginMedia Comments are locked. £45.99 a month for 18 months. Enjoy average speeds of 54Mbps, over 110 channels and your favourite players. £5 charge if you choose optional home delivery (home delivery is free for Full House TV / Maxit TV customers and above). Virgin Media Home Phone You choose the call pack that best suits your needs . 18 month minimum term. Zero-rated tariff applies to the first hour of direct-dialled calls to 50 international geographic landline destinations as follows – Australia, Austria, Belgium, Canada, China, Cyprus, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy (including Vatican City), Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand, USA, Turkey, Morocco, Lithuania, Croatia, Argentina, Peru, Chile, Gibraltar, Slovenia, Estonia, South Africa, Romania, Czech Republic, Brazil, Bulgaria, Slovak Republic, Mexico, Malta, Venezuela and Iceland (also includes calls to mobiles in China, India, Singapore, Thailand, Norway, Poland, Portugal, Spain, Belgium, Sweden, Germany, Australia, Cyprus, Denmark, Greece, Luxembourg South Africa, Romania, Czech Republic, Brazil, Bulgaria, Slovak Republic, Mexico, Malta, Venezuela and Iceland). Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at virginmedia.com/callcosts. So if something goes wrong with your Virgin Media kit and needs repairing, we'll take care of it without charging you a penny – unlike BT, who may charge up to £129 for some call-outs! Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Visa* Prepaid Card not available at The Source. Gig1 Fibre Broadband (average download speed 1104Mbps). Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. M100 Fibre Broadband and Virgin Phone: New customers only. This aggregated data may be used by those third parties for marketing purposes. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Mixit TV including Sky One and Discovery, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. TV channels: Channel line-ups are subject to regional variations. Standard monthly pricing (currently £100 a month) applies from month 19. Ultimate Oomph bundle: New customers only. M600 Fibre Broadband: Ultimate Oomph customers only. Charges apply outside of inclusive minute. Router. Terms apply. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Delivery dates are subject to availability and could take over 30 days in busy periods. Oomph bundles: Oomph bundles include a mobile SIM and a broadband speed boost. Maxit TV, Sky Sports, Sky Cinema HD, M200 Fibre Broadband (average download speed 213Mbps), Talk Weekends and a 5GB data SIM. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Only one Sky service can be streamed at a time. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Minimum term applies to your broadband service, check basket for details. £3 per month or annual subscription for £30. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Discounted and inclusive mobile calls are to all UK mobiles, excluding other services beginning with 07, such as personal numbering, mobile WiFi or paging services etc. Phone line rental: Line rental is currently £19 a month. Get a $50 Visa * Prepaid Card 1 when you hook up on Unlimited Internet plans. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Maxit TV including Sky Sports in HD and BT Sport in 4K Ultra HD, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. £10 monthly recurring service extension fee for the first additional box plus £5 monthly recurring service extension fee for any further boxes. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Broadband only. Virgin Media accepts no responsibility for personal online activity. We need to use information about the WiFi pods connected to your Hub and your connectivity experience (for example slow Wi-Fi speeds or signal drop outs) so we can best manage your service. Inclusive calls to Virgin Media National Directory Enquires (118 180): Only includes calls to 118 180 from your home phone; charges apply for calls to 118 180 from your mobile phone or other operators. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Amazon Prime Video: Amazon Prime subscription required. If you cancel your service during your minimum term an early disconnection fee will apply. If we can’t provide the date you've chosen we’ll deliver on the next available date and confirm this by email. If you cancel your service during your minimum term an early disconnection fee will apply. Calls may be monitored. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Based on comparison of fastest widely available Virgin Media services versus widely available services from other internet providers. Home delivery of your equipment is an additional £5. Downgrading a service in your bundle may result in loss of bundle discount. UK only. Home environment, device limitations, number of users and time of day may also affect WiFi performance. Maxit TV, M200 Fibre Broadband (average download speed 213Mbps), Talk Weekends and 5GB data SIM. Virgin Media reserves the right to withdraw this offer at any time. On demand not working much. Minimum term applies to your broadband service, check basket for details. Mixit TV, M50 Fibre Broadband (average download speed 54Mbps) and Talk Weekends. Frequently Asked Questions. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. If you cancel your service during your minimum term an early disconnection fee will apply. Take a look at all of our fantastic broadband deals and experience our brilliant broadband for yourself. It must be returned to us upon request or a charge may apply, please see price guide here. Don’t need our phone services? Once rented, content available for 48 hours. Price includes line rental (£19 a month). Customers will receive enhanced firmware features for their Hub version 3 and 4 (older Hubs will need to be upgraded at no extra cost) and initially one WiFi pod. From £5.50 off broadband and TV bundle price a month for 18 months. Receive monthly progress reports from a dedicated account management team. Minimum term applies to your broadband service, check basket for details. Maxit TV, Sky Cinema in HD, M200 Fibre Broadband (average download speed 213Mbps), Talk Weekends and a 5GB data SIM.